Privacy Policy

When you use our contact form or make a booking enquiry, we collect the following personal information: your name, phone number / WhatsApp number, preferred event date, and any message you choose to share. We do not collect payment information on this website — all bookings are confirmed directly via WhatsApp or phone call. We also collect non-personal information automatically through Google Analytics, including your browser type, device type, pages visited, and approximate location (city-level). This helps us understand how visitors use our website so we can improve it.

We use the information you provide solely to: • Respond to your booking enquiry via WhatsApp or phone • Confirm and manage your appointment • Send you a follow-up or reminder about your scheduled service We do not use your information for any marketing campaigns, do not sell it to third parties, and do not share it with anyone outside of Archie Makeover studio.

Our website uses cookies — small text files stored in your browser — for the following purposes: • Google Analytics cookies (_ga, _gid, _gat): These help us understand how visitors interact with our website. The data is anonymous and aggregated. You can opt out using the cookie banner on this site or by installing the Google Analytics Opt-out Browser Add-on. • Preference cookies: We store your cookie consent choice in your browser so we don't show the banner on every visit. You can control cookies through your browser settings at any time. Disabling cookies may affect some features of the site.

Enquiry details submitted through our contact form are stored in our secure Firebase database. We retain this data for up to 12 months to manage follow-ups and booking history. You can request deletion of your data at any time by contacting us on WhatsApp.

We use the following third-party services on this website: • **Google Analytics** — website traffic analysis (Google's privacy policy: policies.google.com/privacy) • **Firebase / Firestore** — secure database for storing enquiry submissions (Google's privacy policy applies) • **Resend** — used internally to send us email notifications when you submit an enquiry. Your information is passed to Resend only to trigger that notification email and is not stored by them. • **WhatsApp** — clicking WhatsApp links on our site opens WhatsApp's own app. WhatsApp's privacy policy applies to any conversation you start there.

You have the right to: • Request a copy of the personal data we hold about you • Request correction of any inaccurate information • Request deletion of your data • Withdraw consent for us to use your data at any time To exercise any of these rights, contact us directly on WhatsApp at +91 74092 43559 or visit our studio at Veteran Complex, Hathikhana Chowk, Raipur, Dehradun.

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us immediately and we will delete it.

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

If you have any questions about this privacy policy or how we handle your data, please reach out: • WhatsApp / Phone: +91 74092 43559 • Studio: Veteran Complex, Hathikhana Chowk, Raipur, Dehradun, Uttarakhand 248001 • Website: www.archiemakeover.in